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Privacy Policy

At The Extensionist, we are committed to protecting your privacy and handling your personal data in a transparent and secure way. This policy outlines how we collect, use, and protect your information in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
 
1. Who We Are

The Extensionist – Dubai
📧 Email: info@theextensionist.com
📞 Phone: +971 4 331 0394
📍 Visit us: Entrance Mazaya Centre, M32

Mazaya Shopping Centre, Sheikh Zayed Collector Rd, Al Wasl, Dubai, UAE

We are the data controller responsible for your personal data under this policy.
 
2. What Information We Collect

We may collect and process the following personal data:

  • Contact Information – when you get in touch via our website or email (e.g., name, email, phone number)

  • Website Usage Data – such as browser type, IP address, pages visited, and time on site, through tools like Google Analytics

 
We do not collect sensitive personal information or payment details through this website.
 
3. How We Use Your Information
 
We use your data to:

  • Respond to enquiries submitted via our contact form or email

  • Improve our website and user experience through anonymised analytics

  • Monitor and protect the website from technical or security issues

 
We do not use your data for marketing unless you have explicitly opted in.
 
4. Legal Basis for Processing

We rely on the following lawful bases to process your data:

  • Consent – when you voluntarily submit your information or accept cookies

  • Legitimate interest – to manage our website and respond to your enquiries


5. How We Store and Protect Your Data

  • We store data securely and limit access to authorised personnel only

  • We use secure systems for transferring and storing data

  • We regularly review and update our privacy and security measures

 
We retain personal data only for as long as necessary to fulfil the purpose it was collected for.
 
6. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.
We may share limited data with:

  • Our website service providers (e.g., hosting and analytics), under strict confidentiality agreements

  • Legal authorities, if required by applicable UAE laws

 
7. Your Rights
 
Under the UAE PDPL, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

  • Object to or limit certain types of processing


To exercise any of these rights, please contact us at: info@theextensionist.com

8. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymised usage data. You can control or disable cookies at any time via your browser settings. See our Cookie Policy for more details.
 
9. Changes to This Policy
 
We may update this Privacy Policy periodically. We recommend checking this page regularly for any changes.

Contact Us

If you have any questions or concerns about how your data is handled, please get in touch:
📧 Email: info@theextensionist.com
📞 Phone: +971 4 331 0394
📍 Visit us: Entrance Mazaya Centre, M32
Mazaya Shopping Centre, Sheikh Zayed Collector Rd, Al Wasl, Dubai, UAE

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